Businesses that produce different products and services in different societies in recent years did their best to focus on the quantity of products and services offered, and the quality factor in the management value portfolio was much lower priority. Nowadays, with the increase in the level of supply relative to the demand and the increase in the variety of demands and needs of customers, observing the requirements of customer orientation and moving according to the specific needs of customers is a definite precondition for presence in the non-monopoly market and its maintenance. In order to fulfill the above precondition, production and service units do not have the means to establish quality control systems and apply quality management on processes affecting the quality of goods and services offered by them. Therefore, these consulting engineers, while using the services of related consultants, are in the process of documenting and other measures required for the establishment of the ISO 9000: 2015 quality management system. In this regard, while using and hiring specialized personnel .And obtain a consultant, in order to increase the awareness of the company’s personnel and make them more familiar with the quality management system, it has also set up training courses for the ISO 9000: 2015 quality management system and its internal audit courses inside and outside the company. It is hoped that with the establishment of this system and obtaining the ISO 9000: 2015 certification in these consulting engineers, suitable platforms will be provided to achieve the goals of efficiency, effectiveness, increasing the quality of services provided and also increasing the level of customer satisfaction.
Behsazeh Andishan Aria Consulting Engineers has a quality control system in all its projects and affairs. Control of calculations and reports as a small part of this system in all projects is carefully considered. The flowchart of the quality control department of studies in Behsazeh Andishan Aria Company is as follows: